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Person to Person Quality

Surveys

Understanding your customers, employees, and other important groups is critical to your organization’s success.  Surveys are more effective when conducted by an experienced and objective third-party.  Person to Person Quality can handle all of your survey needs.  We have managed survey projects focused on consumer products, consumer banking habits, insurance products, franchisees, healthcare professionals, small business owners, and business decision-makers, just to name a few. 

 

Surveys can be conducted using a number of different methodologies, including:

 

• Face-to-face – can take the form of executive interviews or of an "exit interview", as respondents are leaving an interaction with your organization or its employees, useful for exploring answers with respondents

 

• By telephone – when phone numbers are available, perhaps most effective when surveying existing customers or stakeholders in your organization, responses can be entered directly into database software, can assist respondents with questions

 

• By mail – when an up-to-date address list is available, can reach a large geographical area, good for sensitive issues and when a significant portion of the target respondents do not have web access

 

• By Internet/Web – scalable to reach a lot of people instantaneously with negligible distribution costs, answers can be validated before submission, data flows directly into database software, easy to track response rates

 

Person to Person Quality can assess your survey needs and design and implement the right methodology to achieve your objectives.

Contact us today for additional information.